A.Y. Sump, Sewage, & Effluent Pump Troubleshooting Tips

A.Y. McDonald Sump, Sewage, and Effluent Pump Troubleshooting Tips

Maintaining the integrity and functionality of a structure requires careful attention to water and waste management. This makes sump, sewage, and effluent pumps indispensable components for many buildings. These pumps help with flood prevention, foundation protection, and ensuring sanitary conditions by efficiently removing excess water, waste, and gray water.

Sump, sewage, and effluent pumps each play similar yet different roles in protecting a structure. The first step in understanding their importance lies in grasping their different applications: 

Regular maintenance is crucial to maximizing the life of a pump. With many parts that work together to make the solution as efficient as possible, troubleshooting may be necessary at some point. The most common troubleshooting calls for A.Y. McDonald sump, sewage, and effluent pumps include the following. Possible solutions to these scenarios can be found in the ‘A.Y. McDonald Sump, Sewage, and Effluent Pumps: Common Troubleshooting Calls’ A.Y. McDonald University (AYU) course:

• Pump does not start or run
• Pump starts and stops too often
• Pump runs but removes little or no water
• Pump does not shut off
• A.Y. McDonald GuardianÒ Pump troubleshooting

Before calling A.Y. McDonald for pump troubleshooting, it is essential to gather key information about the pump and its environment. Providing this upfront enables our Customer Service team to offer more accurate and efficient troubleshooting assistance, leading to a quicker resolution. The following information is required:

• What is the model number of the pump?
• What is the voltage? Power source?
• Is this a new installation or existing application?
• How long has it been installed?
• What is your specific application?
• Has something changed in your application?
• What is the fault or concern that you are having with the pump system?

Sump, sewage, and effluent pumps play a crucial role in safeguarding a home and maintaining a healthy living environment. Understanding how to troubleshoot them and the questions necessary when calling A.Y. McDonald for help will ensure the longevity and efficiency of the plumbing system. Learn more by calling A.Y. McDonald at 1-800-292-2737 or filling out a Contact Us form on aymcdonald.com.