Customer Support
Got a product related question? Want to place an order? Call us, fax us, or e-mail us. Through A.Y. McDonald Mfg. Co.’s best-in-class customer service team, we ensure that you always talk with a live person, never a machine. Rest easy knowing that we have product specialists in each of our four product lines, along with websites packed full of product information and hundreds of downloadable files.
Here's our team!
Customer Service
Rob McDonald
Chief Executive Officer
Scott Knapp
Executive Vice President & Chief Strategy Officer
Chad Huntington
President
Charles (Chip) Piekenbrock
Vice President of Sales
Adam Laver
Central Regional Sales Manager
Doug McKinney
Eastern Regional Sales Manager
Mike McLeod
Western Regional Sales Manager
Erin Rauen
Director of Customer Service
Lee Leeser
Customer Service Manager
Angel Gaherty
Lead Customer Service Representative
Jenifer Pickel
Customer Service Representative
Jill Falaris
Customer Service Representative
Stacey Gednalski
Customer Service Representative
Karl Koch
Customer Service Representative
Rebecca Kilburg
Customer Service Representative
Steve Tomecek
Customer Service Quote Coordinator
Pam McElmeel
Customer Service Quote Representative
Cindy Cook
Order Entry Representative
Nancy Duffy
Order Entry Representative
Angela Fluhr
Order Entry Representative
Ashley Schlickman
Order Entry Representative